Whether you have an existing booking or are planning to book for travel up to 30 September, you can now plan your business trip with confidence thanks to our enhanced flexibility.
In these challenging times, we are here to support our passengers when it is time to travel. As a leading airline, we understand these situations can be difficult, so it is vital to give you full support and provide you with the best travel solutions.
Whether you need to book your trip back home, or have an upcoming trip, we are offering you flexibility to change your travel plans. You can either change your date of travel free of charge, exchange for a future travel voucher with 10% additional value or request a refund*.
Your safety, security and well-being are our first priority. As always, we provide the highest standards of hygiene on our aircraft, so your journey back home is seamless and safe.
Flexibility to change your travel plans
If you have already booked or planning to book for travel up to 30 September 2020, you can choose one of the following options:*.
1. Change your travel date free of charge
2. Exchange for a future travel voucher with 10% additional value.
3. Refund your ticket
*Terms and conditions apply.
Find more information about the policy here.